COMMONLY ASKED QUESTIONS
Everything YOU want to know!
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, please feel free to get in touch with us via our email.
WHAT IS YOUR RETURN POLICY?
Due to the nature of our products, you must use them in order to find out if they work to your liking. Therefore, all sales are final, and no refunds can be issued for the reason of just not liking our products. However, if your items are received damaged or unusable upon receipt, please take a photo of the issue immediately and send it to our email for a customer service review. If the is deemed valid, we will happily replace the damage item(s) at no additional charge.
Please contact customer service at jolleyessentials@gmail.com within 24 hours of receiving and inspecting the products.
DO YOU OFFER GIFT CARDS?
Yes, yes and yes! We would love and appreciate you purchasing gift cards to share with your family, friends and any others you may want to experience our products and BE Jollified. Gift Cards can be purchased at the minimum of $40.00 to ensure the ability to purchase a single item and delivery fees.
WHAT ARE THE PAYMENT OPTIONS?
We except most major credit or debit cards via online purchase processing.
Visa, Mastercard, Discover, AMEX and Paypal
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